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How do I change time on Sense?

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I have returned to EST zone and Sense has not changed to EST in 3 days?  How do I change the time

 

 

Moderator edit: updated subject for clarity. 

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1 BEST ANSWER

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Welcome to the Fitbit Community, @Biglieby. Thanks for sharing your time change inquiry.

As @Guy_ mentioned, removing Automatic time zone and setting your time zone should do the trick. 

  1. In the Fitbit app, tap the Today tab
     
     
     
     your profile picture 
     
     App Settings
     
     Time Zone.
  2. Turn off the Set Automatically option.
  3. Tap Time Zone and select the correct time zone.
  4. Sync your Fitbit device.

Keep on visiting the forums. 

View best answer in original post

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5 REPLIES 5

Some people found the fix for this bug is to toggle Automatic time zone in the Fitbit App , App settings and resync.

Author | ch, passion for improvement.

Best Answer
0 Votes

Welcome to the Fitbit Community, @Biglieby. Thanks for sharing your time change inquiry.

As @Guy_ mentioned, removing Automatic time zone and setting your time zone should do the trick. 

  1. In the Fitbit app, tap the Today tab
     
     
     
     your profile picture 
     
     App Settings
     
     Time Zone.
  2. Turn off the Set Automatically option.
  3. Tap Time Zone and select the correct time zone.
  4. Sync your Fitbit device.

Keep on visiting the forums. 

Best Answer

Hi Andrea,

This exactly I do every year. In the Yukon we stayed in daylight saving and our time zone became mountain time. So I learned and changed my fitbit sense's time zone to mountain time. However, every fall my firbit sense changes the time zone to universal, like last night, and I have to go and change it back to mountain time. I wonder if it is a programming flaw, or confusion with the mountain time zone.

Thanks for your time

Marianna

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This "Best Answer" has not worked for me yet.   is there another best workaround to this bug?

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0 Votes

Hi @AlmaEC - it depends which issue you have, time zone change or summer time change.

Make sure your phone is doing the right thing for both and that the watch is syncing fully.

It may be necessary to restart the watch and even the phone and repeat the process if there are other issues in play.

Author | ch, passion for improvement.

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