08-19-2021
06:32
- last edited on
08-19-2021
17:19
by
AndreaFitbit
08-19-2021
06:32
- last edited on
08-19-2021
17:19
by
AndreaFitbit
I have returned to EST zone and Sense has not changed to EST in 3 days? How do I change the time
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
Best Answer
08-19-2021
17:45
- last edited on
07-14-2024
10:57
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-19-2021
17:45
- last edited on
07-14-2024
10:57
by
MarreFitbit
Welcome to the Fitbit Community, @Biglieby. Thanks for sharing your time change inquiry.
As @Guy_ mentioned, removing Automatic time zone and setting your time zone should do the trick.
Keep on visiting the forums.
08-19-2021 11:47
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-19-2021 11:47
Some people found the fix for this bug is to toggle Automatic time zone in the Fitbit App , App settings and resync.
Author | ch, passion for improvement.
Best Answer
08-19-2021
17:45
- last edited on
07-14-2024
10:57
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-19-2021
17:45
- last edited on
07-14-2024
10:57
by
MarreFitbit
Welcome to the Fitbit Community, @Biglieby. Thanks for sharing your time change inquiry.
As @Guy_ mentioned, removing Automatic time zone and setting your time zone should do the trick.
Keep on visiting the forums.
11-06-2022 10:46
11-06-2022 10:46
Hi Andrea,
This exactly I do every year. In the Yukon we stayed in daylight saving and our time zone became mountain time. So I learned and changed my fitbit sense's time zone to mountain time. However, every fall my firbit sense changes the time zone to universal, like last night, and I have to go and change it back to mountain time. I wonder if it is a programming flaw, or confusion with the mountain time zone.
Thanks for your time
Marianna
03-14-2023 11:35
03-14-2023 11:35
This "Best Answer" has not worked for me yet. is there another best workaround to this bug?
Best Answer
03-14-2023
22:10
- last edited on
07-14-2024
10:57
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-14-2023
22:10
- last edited on
07-14-2024
10:57
by
MarreFitbit
Hi @AlmaEC - it depends which issue you have, time zone change or summer time change.
Make sure your phone is doing the right thing for both and that the watch is syncing fully.
It may be necessary to restart the watch and even the phone and repeat the process if there are other issues in play.
Author | ch, passion for improvement.