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How do I get my Sense band replaced?

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‎03-05-2022 05:46 - last edited on ‎03-06-2022 15:56 by Fitbit Moderator

‎03-05-2022 05:46 - last edited on ‎03-06-2022 15:56 by Fitbit Moderator

my Sense belt is opening up from one side however the release and catch mechanism for the band is functioning correctly. The bad rubber is loosening up.

 

Moderator Edit: Clarified subject and updated label

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2 REPLIES 2

‎03-05-2022 06:56

‎03-05-2022 06:56

That depends, @Vivekvphadke-1 . Did you get the band directly through Fitbit?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎03-06-2022 22:44

In response to DramaQueenDiva

‎03-06-2022 22:44

Yes when I bought it, it came in a box
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