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How do I reset password on Fitbit Sense?

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‎08-25-2021 06:56 - last edited on ‎08-25-2021 17:08 by Fitbit Moderator

‎08-25-2021 06:56 - last edited on ‎08-25-2021 17:08 by Fitbit Moderator

I recently purchased a used Fitbit Sense and it has a password on it, is there a way to hard reset the fitness tracker?

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎08-25-2021 07:27

‎08-25-2021 07:27

Hi @owensgroup  you asked the same thing last September with the Versa you got. Here is the link to the information on passwords - click to view. Any chance the original owner remembers the password? It would make it easier for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-25-2021 17:23

In response to Odyssey13

‎08-25-2021 17:23

Thanks for getting back to us and for sharing your password query with us @owensgroup. 

 

Please check the article that @Odyssey13 shared with you and try following the provided advise. 

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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