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How do I set the correct time on Sense?

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‎03-04-2023 17:59 - last edited on ‎03-05-2023 14:36 by Fitbit Moderator

‎03-04-2023 17:59 - last edited on ‎03-05-2023 14:36 by Fitbit Moderator

How do I set the correct time

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎03-04-2023 18:13

‎03-04-2023 18:13

Every time it syncs, it takes date and time from phone.  Other than time zone issues, that is only way to set time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-04-2023 18:16

In response to JohnnyRow

‎03-04-2023 18:16

I made sure it is synced to my phone but the time is still wrong

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‎03-04-2023 18:19

In response to Shyrlb

‎03-04-2023 18:19

By exact number of hours?

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-06-2023 15:44

In response to JohnnyRow

‎03-06-2023 15:44

No. It forgets to keep time until it's forced to sync again twice. Then, it's off by 2 minutes. 

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‎03-06-2023 20:46

In response to ndrew

‎03-06-2023 20:46

Hi @ndrew  - try restarting the watch and syncing.

 

It may require doing a few times as it doesn't always sync the time immediately.

 

However for the time to be out that much it may indicate that the watch is faulty and if it loses more than a few seconds in a day when it is not synced it have a problem.

Author | ch, passion for improvement.

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