help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I set the correct time on Sense?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2023 17:59 - last edited on ‎03-05-2023 14:36 by Fitbit Moderator

‎03-04-2023 17:59 - last edited on ‎03-05-2023 14:36 by Fitbit Moderator

How do I set the correct time

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
5 REPLIES 5

‎03-04-2023 18:13

‎03-04-2023 18:13

Every time it syncs, it takes date and time from phone.  Other than time zone issues, that is only way to set time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎03-04-2023 18:16

In response to JohnnyRow

‎03-04-2023 18:16

I made sure it is synced to my phone but the time is still wrong

Best Answer

‎03-04-2023 18:19

In response to Shyrlb

‎03-04-2023 18:19

By exact number of hours?

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎03-06-2023 15:44

In response to JohnnyRow

‎03-06-2023 15:44

No. It forgets to keep time until it's forced to sync again twice. Then, it's off by 2 minutes. 

Best Answer
0 Votes

‎03-06-2023 20:46

In response to ndrew

‎03-06-2023 20:46

Hi @ndrew  - try restarting the watch and syncing.

 

It may require doing a few times as it doesn't always sync the time immediately.

 

However for the time to be out that much it may indicate that the watch is faulty and if it loses more than a few seconds in a day when it is not synced it have a problem.

Author | ch, passion for improvement.

Best Answer
0 Votes