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Maps not loading after the work out on Sense

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‎09-01-2023 04:08 - last edited on ‎09-06-2023 10:44 by Fitbit Moderator

‎09-01-2023 04:08 - last edited on ‎09-06-2023 10:44 by Fitbit Moderator

Post-workout maps are not loading, Please guide how to fix it

Screenshot_2023-09-01-16-23-59-564_com.fitbit.FitbitMobile.jpgScreenshot_2023-09-01-16-23-46-611_com.fitbit.FitbitMobile.jpg

 

Moderator edit: format. 

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‎09-01-2023 18:49

‎09-01-2023 18:49

I'm seeing maps on your screenshots. 

If maps are not loading for specific runs, had you, by chance confirm that GPS had a lock? 

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4 REPLIES 4

‎09-01-2023 18:49

‎09-01-2023 18:49

I'm seeing maps on your screenshots. 

If maps are not loading for specific runs, had you, by chance confirm that GPS had a lock? 

Best Answer

‎09-02-2023 09:04

In response to Rich_Laue

‎09-02-2023 09:04

Hii thanks for your response, As per my understanding my GPS is not locked.

Today i went for a 10k run on this PACE, KMS/ACTIVE ZONE, and HR all got displaced after finishing the run MAPS alone was not displayed hence my data was not automatically uploaded to Starva. Below are screenshots for your reference.

 

 

 

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‎09-02-2023 13:02

In response to Rich_Laue

‎09-02-2023 13:02

How do you “lock” GPS? I have similar issue where my connectivity during my runs go out and it either reads I’ve ran further or not as far as it should read. Any help would be greatly appreciated 

Best Answer

‎09-05-2023 00:56

In response to Mandia1130

‎09-05-2023 00:56

This lock is between the GPS radio and the Satalites. It is a case of giving the time for this to happen. There is an icon on the tracker that provides feedback on this status. 

For GPS to work, the receiver needs to get a lock on at least 4 Satalites. The isuue is that these Satalites go around the world once every 12 hours. 

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