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Massively inaccurate step count

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As I have been sitting here typing this I have apparently walked another 50,000+ steps… yesterday. It is not only adding steps to my movement today, but also for the last 4 days. I have no idea what could be causing this issue. 

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In phone today page, tap battery icon at top left; then if Phone is listed as connected device, remove it to prevent this from happening in the future.  That is meant as way to get credit for phone counting steps when not wearing fitbit but seems most people don't even know they have it connected, and it has bug that causes massive number of steps to be added.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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