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My Sense is not syncing

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‎04-20-2021 17:39

‎04-20-2021 17:39

My sense is not syncing up with my phone.  I have more steps on my watch than what is showing on my phone.  Also the Weather isn't working.  I get this error message:  "No weather data available Sync the Fitbit mobile app to update"

 

I sync on my phone but the weather is still not working and my steps and phone don't match.

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‎04-20-2021 19:38 - edited ‎04-20-2021 19:46

‎04-20-2021 19:38 - edited ‎04-20-2021 19:46

I had the same issue today. I could not get my Fitbit app to sync with the watch. The app literally could not find the watch. It kept looking. I followed the instructions below. I finally had to follow the steps to remove the sense and then pair the sense as of it were a new device.

 

That fixed immediately and it synced up. Steps, weather, and all data was corrected.

https://help.fitbit.com/articles/en_US/Help_article/1866.htm

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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