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Not getting reminders to move on Sense

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‎12-21-2020 13:39 - last edited on ‎12-21-2020 16:19 by

‎12-21-2020 13:39 - last edited on ‎12-21-2020 16:19 by

I am not getting reminders to get my 250 steps per hour.  I have it checked for reminders 15 mins prior to end of each hour.

 

 

Moderator edit: subject for clarity 

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2 REPLIES 2

‎12-21-2020 14:14

‎12-21-2020 14:14

@Bentley2018  On the phone app tap on your profile image (top left). This should bring you to the options page. Tap on the Sense tile. In the Sense options page scroll down to Reminders to Move. Tap on that for the options.

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Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

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‎12-22-2020 17:21 - last edited on ‎02-10-2024 02:02 by Fitbit Moderator

In response to wtksk8r

‎12-22-2020 17:21 - last edited on ‎02-10-2024 02:02 by Fitbit Moderator

Hi @Bentley2018. Welcome. It's good to see you here in the forums. @wtksk8r, thanks for your great help!

@Bentley2018, thanks for your efforts and just to confirm, could you check if the DND or Sleep Mode are enabled on your Sense? These settings will prevent you from receiving notifications, such as the reminders to move, to not disturb you during that time. If by any chance those settings are disabled, double check if the reminders to move are turned on with the suggestions posted by @wtksk8r and try restarting your watch to refresh its performance.

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