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Notifications are not coming through my Sense

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‎09-17-2021 14:35 - last edited on ‎09-17-2021 14:44 by Fitbit Moderator

‎09-17-2021 14:35 - last edited on ‎09-17-2021 14:44 by Fitbit Moderator

Notification are not coming through on my Sense watch.

This is an ongoing problem that is not being sorted.

I have spoken to the support team but have not sorted my issue, it's driving me insane 

What a total waste of money 

 

Moderator Edit: Clarified subject

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‎09-17-2021 14:53 - edited ‎03-03-2024 03:43

‎09-17-2021 14:53 - edited ‎03-03-2024 03:43

Hi there, @Enefer. Thanks for the details provided in your post about the issue with your Sense. We‘re taking your comments and sentiments in regards to our products and services into consideration.

We understand that the outcome of your case with our Support Team is not fulfilling your expectations. However, since you've reached out to them directly before posting here, our best recommendation is to contact them back for further assistance. Click here to get connected.

Thanks for your understanding. We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎09-26-2021 01:17

‎09-26-2021 01:17

I’m having the same problem on my Sense after updating to iOS 15

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‎09-26-2021 09:06

In response to Mazher

‎09-26-2021 09:06

You may have to setup notifications again @Mazher. sometimes permissions get reset with os updates. 

Alas make sure that the DND and Sleep modes are disabled 

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