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Phone/app not able to find my Sense

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‎03-17-2021 10:05

‎03-17-2021 10:05

I had no issues until sometime yesterday, and now my Fitbit is not synced and cannot be found.  Any suggestions?

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4 REPLIES 4

‎03-17-2021 15:16

‎03-17-2021 15:16

I’ve had the same problem. It synced last night no problem. Then today it won’t sync. 

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‎03-17-2021 23:18

‎03-17-2021 23:18

Logout of the Fitbit App, restart both watch and phone then try Tips to pair Sense via Bluetooth

Author | ch, passion for improvement.

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‎03-18-2021 10:32

In response to Guy_

‎03-18-2021 10:32

I did this a few times but it was a full 24 hours before my watch and phone were able to talk and sync again.  I’ve only had the watch for about four months.  

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‎03-19-2021 00:04

In response to MonicaClay

‎03-19-2021 00:04

Try the sync tips, if you need more help, please include phone model you are asking about. 

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