I received a fitbit sense for Christmas but I can't get my ring doorbell notifications on the fiibit. I have changed every setting I can find I've tied deleting both apps and reinstalling is there anyway this can work. Please help as I like the most of the other features and my £35 galaxy fit worked perfectly I can't see why this shouldn't.
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I don't have the Ring doorbell, but have another one from another company. My video doorbell sends me a text message that motion was detected at the door, and my phone sends that text notification to my Sense.
Best AnswerTry:
click on circular profile (top left of Fitbit app)
sense (pic of your watch middle of page)
scroll to notifications and click
App notifications
swipe ring video doorbell right to green.
I think this is the process. I know ring is compatible. I had mine connecting but there was a lot of activity during Christmas and I shut it off.
it was becoming a pain.
Watch vibrating, wife’s phone, my phone, doorbell chime, garage chime, all kinds of bells and barking we’re going off. 🤣
Then I believe you have to clear the notification on your watch. It was too much stimuli at the time.
Best AnswerHi thanks for the response you said swipe but I have a tick but I presume it's the same. Thanks already tried this but no joy. Thank you.
Best AnswerI've never been able to get notifications from ring since I've had the camera. This is despite setting it up the same as other apps (for notifications) and also trying multiple devices (iOS and Android). I've now come to the conclusion that it just doesn't work. I don't know if Ring are handling notifications differently or the fault is with Fitbit's notification service.
Best AnswerThere is no question that it works.
Make sure you have text notifications marked in that last step.
I just did and it notified my watch with vibrate and text.
Best AnswerWhat do u mean the last step. That's great you have it working how did u do it please.
Best AnswerThank you. I've done what I can but I have android not apple but thanks for all the details and trying to help.
Best AnswerOk
sorry I couldn’t help you.
i didn’t catch the phone type in your first message.
my bad
Best AnswerNo there still doesn't seem to be a fix/work around, I've given up.
Best AnswerJust checking in here in mid July letting anyone coming along after that I can't speak for OP, but I'm still having this problem. Fancy new watch, pretty relevant notification that doesn't work. I haven't tested it yet, but someone over in this forum posted a workaround using the Alexa notifications
Best Answer@WithARebelMel the workaround does work, but the issue then is that you get double ring notifications on your phone. One from the Ring app (which you'll want to keep with the rich notifications) and then another from the Alexa app. It can get a bit messy.
Thank you to those below who in their successful endeavor to rack up posts and likes have contributed absolutely nothing useful to this thread. Round of applause to 'Larry' who apparently doesn't have a ring doorbell and is not having any problems receiving notifications. We all sleep better at night knowing that your non-Ring doorbell is notifying you problem free and congrats on 9k+ posts(likely of useless garbage). That being said, has anyone had this problem (with an actual Ring doorbell), have they found a way to solve it, and if so do you have a DETAILED explanation of how to resolve it? Thank You from someone who has had to wade through multitudes of useless posts.
Add another useless post. You kinda ungrateful.
Maybe those useless posts are bumping this to top and you’ll get attention. Or maybe someone is purposely withholding the solution.
you're* and thx for understanding how much time is wasted wading through people's vanity and self importance to find relevant technical information about a product on a product site. This isn't FB.
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