12-13-2023 14:33
12-13-2023 14:33
Hi there, my Sense is still tracking all my exercise activities, but it no longer shows detailed workout info / gps info / heart rates etc…. What’s going on?? Screenshot shown from my workout today….. how can I get all that info back?
12-13-2023 23:37
12-13-2023 23:37
Hi @Bauwowwow - unfortunately there are things in the new V4 Fitbit App that don't work as well as in the old version. You can't go back officially.
Author | ch, passion for improvement.
12-14-2023 12:45 - edited 12-14-2023 13:08
12-14-2023 12:45 - edited 12-14-2023 13:08
@Bauwowwow I noticed from your screenshot that it says Fitbit for iOS. This shows me that you used SmartTrack, the auto-recognition feature. First, there needs to be firm and explicit feedback to Fitbit that we are very unhappy with this data simplification. Please vote for an leave a comment on this request in the Product Feedback forum. Second, if you want the heart rate graph and more details, use the Exercise app with the Elliptical shortcut.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-23-2023 00:50
12-23-2023 00:50
FYI, manually recording an exercise entry does NOT show the heart rate zones and stats in the exercise summary or details panes.