Hi there, my Sense is still tracking all my exercise activities, but it no longer shows detailed workout info / gps info / heart rates etc…. What’s going on?? Screenshot shown from my workout today….. how can I get all that info back?
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Hi @Bauwowwow - unfortunately there are things in the new V4 Fitbit App that don't work as well as in the old version. You can't go back officially.
Author | ch, passion for improvement.
Best Answer@Bauwowwow I noticed from your screenshot that it says Fitbit for iOS. This shows me that you used SmartTrack, the auto-recognition feature. First, there needs to be firm and explicit feedback to Fitbit that we are very unhappy with this data simplification. Please vote for an leave a comment on this request in the Product Feedback forum. Second, if you want the heart rate graph and more details, use the Exercise app with the Elliptical shortcut.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerFYI, manually recording an exercise entry does NOT show the heart rate zones and stats in the exercise summary or details panes.