Sense Battery won't keep charge

[ArtGordon]

Over the last week my Sense will not keep a charge for more than a day.  It just suddenly started.  Any Ideas what could have happened?

[Guy_]

Hi @ArtGordon  - various updates happen automatically with new features or changes can happen.

Swipe you watch face to the right to get to Quick Settings and make sure that Always On did not get enabled, and there are other things like Snore detection or SpO2 that can use as much as 2 days battery each to check in How to resolve the Major issues causing short battery life. 

[Gr4ndp4]

Hi, @ArtGordon welcome to the community, It depends on what you are doing with your "Sense", two functions drain the battery quite a lot GPS & Snore report. How do I use GPS on my Fitbit device? and How do I track my sleep with my Fitbit device? provide information on these issues. You may want to check you are successfully charging your "Sense" Why isn't my Fitbit device's battery charging?  provides supporting information. You may have already have noted that the Charging cable for the "Sense" needs care, make sure the 4 pins are protruding and moving freely on the springs (be gentle) and that the back of your "Sense" is clean.

Cheers

[ArtGordon]

I checked all this and I still have a problem.

[ArtGordon]

Neither GPS nor sleep are on.  I am at a loss at to what happened.  The Sense is only 1 year old.

[Gr4ndp4]

Hi, @ArtGordon, allowing you have checked through the points we suggest I think your best way forward is to talk to "Customer Support" here. Use the chat facility or phone for a prompt response.

Cheers