help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense GPS not tracking correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2024 22:54 - last edited on ‎10-22-2024 06:16 by Fitbit Moderator

‎10-20-2024 22:54 - last edited on ‎10-22-2024 06:16 by Fitbit Moderator

Sometimes Sense is measuring the distance of the exact same course correctly and other times not. It seems to be getting worse. Can anyone suggest how to fix this issue please?

 

Moderator edit: edited title to clarity.

Best Answer
0 Votes
2 REPLIES 2

‎10-22-2024 06:19

‎10-22-2024 06:19

Welcome back to the Fitbit Community, @kazzam99.

Thanks for letting me know about this situation in regards to the GPS not tracking the data correctly.

I recommend you to restart your Sense and check you're wearing it correctly, I'm positive this will help you.

Best Answer
0 Votes

‎10-24-2024 02:14

In response to CrisVillaFitbit

‎10-24-2024 02:14

Thanks for your suggestions. Unfortunately neither have worked. Do you have any other suggestions I could try?

Best Answer
0 Votes