help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense Tracking Steps in Sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2021 06:25

‎03-23-2021 06:25

I have a brand new 2-day old Sense.  I woke up this morning to it saying I did 6500 steps from 3-3:15 this morning while I was sound asleep!  I tracked driving during that time to get rid of those steps but why would it possibly be able to track that much movement in 15 minutes?  I've restarted the device and uninstalled and reinstalled the app.

Best Answer
0 Votes
1 REPLY 1

‎03-25-2021 04:40

‎03-25-2021 04:40

Hi @jschwing, welcome to the community.

 

Whilst it's normal to get some steps during sleep (moving your arms), this shouldn't really be any more than 100. The amount you recorded suggests there is an issue somewhere.

 

Have you tried restarting your Sense by pressing and holding the button for 10 seconds (until you see the Fitbit logo)? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes