Sense Watch not

[efinc1957]

I purchase a Sense watch over a year ago.  Less than a year the watch stop working. Watch was sent back for service. I was issued another watch since then the other new watch stop working as well. The warranty did not extend for new watch and it too not booting up as well.  Not happy with this product and will not buy another for 290.00.  They offer 35% off another watch, but why should pay for another watch that may do the same thing?  

[Guy_]

Hi @efinc1957 - try cleaning the watch contact holes and checking the charge cable, frequently an issue - see the instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

A non working watch can easily be only an uncharged watch.

[Clove6060]

Watch has either 1 year or 2 year warranty depending on location. Sounds like you got 1 yr.

Its your decision If you want to buy another one.

If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. These Limited Product Warranties are valid only in the jurisdictions where the Products are sold by Fitbit itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law.

Warranty:

https://www.fitbit.com/global/us/legal/returns-and-warranty