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Sense and Huawei mate 20 pro notification

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‎04-01-2021 00:04

‎04-01-2021 00:04

Hi.

I have a fitbit sense and 

I have been asking for support for months now.

I tried everything that the support team told me to do but nothing helped.

My sense is working OK however the notifications from text and calls just stop working and the only way to get them back is reinstall the app and just for a few hours.

This is extremely disappointing.

Fitbit told me that they will launch a new update soon.

When will this be fixed.? 

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3 REPLIES 3

‎04-01-2021 03:41

‎04-01-2021 03:41

HI! Must ask if you have turned off the battery saving for the Fitbit app? Huawei is infamous for killing apps with there battery saving system! 🙂

Swedish Fitbituser since Feb 2014. Flex, Surge, One, Blaze, Versa , Charge 3, back to Versa, Versa 2 ,Sense nov 2020, Samsung S20 Ultra 5G, Android 11.
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‎04-01-2021 04:04

In response to Magnus69

‎04-01-2021 04:04

Yes I did. But no improve. 

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‎04-01-2021 04:11

In response to Pdias

‎04-01-2021 04:11

OK Pdias ...then I have no idea.......

Swedish Fitbituser since Feb 2014. Flex, Surge, One, Blaze, Versa , Charge 3, back to Versa, Versa 2 ,Sense nov 2020, Samsung S20 Ultra 5G, Android 11.
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