Sense battery keeps draining

[ShariH.]

I thought I was finally out of charging my battery every 2 days then it seems this last update brought the problem back! How annoying is this?! Can you please issue a fix? Th hassle is not worth the money paid for this thing anymore.

Moderator Edit: Clarified subject

[Shapour]

Me too. I have this issue since last OS update. I updated the OS 3 or 4 days ago.

[eezeepee]

@ShariH. @Shapour Double check your settings and make sure options you might've had off, weren't turned on by the update. For me, my options remained the same. It could also be a syncing or connection drain so try delete the Sense from the Fitbit app and adding it again.

[AHulme]

This is driving me mad also - every three days for me.  

[eezeepee]

@AHulmeWelcome to the Fitbit community.

What are your settings? I can get 4 whole days with these settings:

Brightness dim, screen wake motion and button, always-on display off, snore & noise detection off, SpO2 on.

The biggest battery drainers, especially overnight, are the snore & noise detection and SpO2, but more so the snore & noise. With it on, I lose around 20% over 7 hours of sleep. With that option off, I only lose around 6-8% over 7 hours of sleep. I had it on for over a week and I don't snore and noise is minimal so it wasn't worth the drain. If I turned off SpO2 I would definitely get 5-6 days. I keep that on because it's part of the health metrics.

Also, keep in mind most battery claims for devices are in ideal conditions and are more of a maximum battery life rather than an average.

[ShariH.]

Hi, thank you! Those are all of. I just started happening with this update. I even have a back up Sense I got as a gift, replaced the current with the back up and same problem.

[reginaruss]

Do you have Fitbit Premium. I had battery issues until I cancelled my Premium after my free trial. Boom now about 5 days of battery life.

[eezeepee]

@reginaruss I have Fitbit Premium and still get multiple days on a full 100%.

[reginaruss]

You're fortunate. I had my first Sense on Premium and never had more than two days battery life. I had it replaced and gave it to my daughter she set it up without Premium same day and has no issues. As I said my replacement only worked after I deleted Premium.

Sent from my Bell Samsung device over Canada’s largest network.

[Shapour]

@eezeepee Hi again. How can I check for snore & noise detection, SpO2 options? And can you please help me to know how can I turn them off if they weren't?

[AHulme]

Afternoon

If you. Luck on your profile pic to take you into your account (top left hand side if in APP)

Scroll down to Activity & Wellness - click on it then click on Sleep

There you will find the snore function which I have turned off but still three days batter life for me so not made any difference

Hope this helps

Mrs Angela Hulme
iPhone

[AHulme]

Ooo interesting

They will take your money though !!

Mrs Angela Hulme
iPhone

[AHulme]

Lol I’m on 6% from being fully charged two night ago !!

Mrs Angela Hulme
iPhone

[eezeepee]

@Shapour For snore and noise detection:

1. Tap your late sleep tracking.

2. Tap the :gear: cogwheel at the top right.

3. At the bottom you'll see "Detect Snoring".

For SpO2:

1. Tap your profile pic in the top left to get to Account Settings.

2. Tap Sense.

3. Tap Gallery.

4. Scroll to and tap SpO2 Tracker.

5. Uninstall or turn off permissions.

[SLBARNWELL]

Not sure the point of owning the sense if you have to turn off everything. I'm really frustrated. My fitbit iconic was absolutely amazing, I'm very disappointed with the sense

[eezeepee]

@SLBARNWELL That's a bit of an exaggeration. The only thing I turned off is snoring noise detection and I still get four days of battery.

[Irish57]

Not true about exaggeration…despite snore feature off and non use of many
other features battery still drains!

[SunsetRunner]

Hello! I'm have the battery drain because of the snore detection. Can you tell me how to turn it off??

Thanks for your time!!

[eezeepee]

@SunsetRunner Welcome to the Fitbit community.

Read my reply just above. I put the steps there.

[SunsetRunner]

Got it, thanks much👌👌