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Sense charger issues regularly

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‎11-25-2024 01:00

‎11-25-2024 01:00

Every 4month my sense1 charger cable issues how ever I have complaint many time to customer care they not responding I have use last 2year my sense 1 and it's have only charger cable issues 6 times not charger issues facing and not using my sense 1 device.

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‎11-26-2024 08:29

‎11-26-2024 08:29

Hello @Deepak96, welcome to the Fitbit Community. 

I'll be glad to help you out in regards to your charging cable issues! 

I'm a little confused about this, could you please tell me if you have replaced your charging cable 6 times so far or is it that the original charging cable has failed 6 times?

In case you have changed the cable, please keep in mind that we don't recommend using third party accessories, that means that unauthorized resellers products aren't covered by our warranty or quality standards.

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