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Sense charger not fit or purpose

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‎02-21-2023 10:19

‎02-21-2023 10:19

I am now on my six charger. Within six months the bottom left pin remains retracted and the watch is unable to charge. Two of the chargers have been supplied free by Fitbit so I quite understand that Fitbit support on Twitter don’t want to know me. However I also don’t want to purchase another charger which could malfunction within the first week. With the last charger I tried to be very gentle as I feel the magnet is too strong for the pin As I am very happy with my Sense I am very loathed to bin it. So my question is does anyone have a way of connecting the watch to the charger which doesn’t damage the bottom left pin

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4 REPLIES 4

‎02-21-2023 16:11

‎02-21-2023 16:11

 
I’m on the same charger from day 1, 

November 2020. 

The whole thing is perplexing.

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎02-22-2023 03:54

In response to Clove6060

‎02-22-2023 03:54

Do you have any special technique to alleviate the strength of the magnet or are you just lucky?

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‎02-22-2023 08:12

‎02-22-2023 08:12

Hi @Karais - see these tips, more than 2 years on original and back up cable - Tips when using the Sense or Versa 3 charging cable 

Author | ch, passion for improvement.

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‎02-22-2023 21:44

In response to Guy_

‎02-22-2023 21:44

Great advice, I have always done it the other way around. 🤞🏻It works.

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