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Sense display detached and stopped working

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‎06-12-2022 12:29 - last edited on ‎06-15-2022 19:10 by Fitbit Moderator

‎06-12-2022 12:29 - last edited on ‎06-15-2022 19:10 by Fitbit Moderator

I bought a Sense about two years ago after the previous one stopped charging.  Two weeks ago, while on vacation, the display detached but continued to operate,  After two hours, it no longer functioned.

After reading posts on this site, I do not expect to get any help from Fitbit. So now I am looking for something else other than Fitbit.

 

Moderator edit: updated subject for clarity

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‎06-15-2022 19:09

‎06-15-2022 19:09

Welcome to the Fitbit Community, @RCarsonT.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Sense.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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