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Sense doesn't display WhatsApp notifications

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‎07-20-2021 03:02 - last edited on ‎07-22-2021 19:52 by

‎07-20-2021 03:02 - last edited on ‎07-22-2021 19:52 by

Greetings to all Fitbit fans.
I have a problem with message notification on my Sense watch. (So far only observed at Whatsapp). The watch does not display notifications for about 8 messages out of 10. However, when I look at the watch for notifications, I see the messages there. Can't anyone think of something ??
Thanks

 

 

Moderator edit: subject for clarity 

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‎07-21-2021 04:43

‎07-21-2021 04:43

I solved the problem myself. Message notifications do not work if WatsApp is also used via the web interface. After logging out of the website, everything works.

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2 REPLIES 2

‎07-21-2021 04:43

‎07-21-2021 04:43

I solved the problem myself. Message notifications do not work if WatsApp is also used via the web interface. After logging out of the website, everything works.

Best Answer

‎07-22-2021 19:51

In response to Jakewh

‎07-22-2021 19:51

Welcome to the Fitbit Community, @Jakewh.

 

Thank you for the details mentioned and the troubleshooting performed. I am glad to hear that you were able to resolve this issue and thank you for sharing what you did as it may help other members in the same situation. For more information about notifications, see How do I get notifications from my phone on my Fitbit device? 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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