help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense is completely dead

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-15-2021 14:28 - last edited on ‎03-15-2021 19:37 by Fitbit Moderator

‎03-15-2021 14:28 - last edited on ‎03-15-2021 19:37 by Fitbit Moderator

I shutdown my Sense yesterday and it is now completely dead. Can’t turn it on and there is no response from the side button. It had a full change before I shutdown so it’s not a flat battery

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎03-15-2021 15:49

‎03-15-2021 15:49

Try putting it on the charger to see if that will turn it on.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-15-2021 18:52

In response to wtksk8r

‎03-15-2021 18:52

Did that. No effect. However I have since discovered a small hole under the haptic switch. A bit like the hole in an iPhone for releasing the SIM card. Tried inserting the tool you get with a phone and the watch came to life so all good now. Thanks Ian

Best Answer