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Sense is dead

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‎08-18-2022 09:42

‎08-18-2022 09:42

Sense is dead - it will no longer switch on, or sync with my phone Purchased in May 2022

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3 REPLIES 3

‎08-18-2022 09:50

‎08-18-2022 09:50

Hi @JoByrne2402 - this can happen if it needs charging and the charging is not working. See instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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‎08-18-2022 10:08

In response to Guy_

‎08-18-2022 10:08

Thank you. I have looked at all the issues and tried to get it to work but
one of the support agents has just helped me as my Sense is still in
Warranty and I have only had it for 3 months.
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‎08-20-2022 13:41 - last edited on ‎08-08-2024 10:19 by Fitbit Moderator

In response to JoByrne2402

‎08-20-2022 13:41 - last edited on ‎08-08-2024 10:19 by Fitbit Moderator

Hi there, @JoByrne2402. @Guy_ Thanks for the suggestions.

@JoByrne2402 Thanks for letting us know about your Sense, and your efforts while working on this. I'm glad you received help from our Support team and I hope you can keep crushing your goals! ‌😊

By the way, if you have time check out our Health & Wellness board where you can make new friends and start your own topics.

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