Sense is having excessive Floor Count

[Doug11]

My Sense seemed fine for nearly a year but, in the last couple of months, the floor count has gone haywire.  Today for instance, it says I've done 132 floors whereas the real count should be no more than 5.   It's a similar story every day.

My wife is generally with me & her Sense is still showing what we would expect - that would seem to dispel atmospheric or temperature reasons for the inaccuracies in my device.

We both have the most up to date firmware version (44.128.6.17) and turning my Sense off & on again hasn't given it the proverbial kick I hoped it might have. 

Any suggestions to sort it out would be appreciated.

Moderator edit: clarified subject.

[Guy_ · Accepted solution]

Hi @Doug11 - it seems in your case the watch has developed a fault with the pressure sensor.

It probably isn't worth fixing if it is outside warranty as it doesn't affect other measures or results.

It is just possible that it needs special cleaning but that could do more damage than resolution.