Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense is having excessive Floor Count

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

My Sense seemed fine for nearly a year but, in the last couple of months, the floor count has gone haywire.  Today for instance, it says I've done 132 floors whereas the real count should be no more than 5.   It's a similar story every day.

My wife is generally with me & her Sense is still showing what we would expect - that would seem to dispel atmospheric or temperature reasons for the inaccuracies in my device.

We both have the most up to date firmware version (44.128.6.17) and turning my Sense off & on again hasn't given it the proverbial kick I hoped it might have. 

Any suggestions to sort it out would be appreciated.

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi @Doug11 - it seems in your case the watch has developed a fault with the pressure sensor.

It probably isn't worth fixing if it is outside warranty as it doesn't affect other measures or results.

It is just possible that it needs special cleaning but that could do more damage than resolution.

Author | ch, passion for improvement.

View best answer in original post

Best Answer
1 REPLY 1

Hi @Doug11 - it seems in your case the watch has developed a fault with the pressure sensor.

It probably isn't worth fixing if it is outside warranty as it doesn't affect other measures or results.

It is just possible that it needs special cleaning but that could do more damage than resolution.

Author | ch, passion for improvement.

Best Answer