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Sense isn't receiving text notifications

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‎04-20-2021 12:41 - last edited on ‎04-24-2021 06:59 by Fitbit Moderator

‎04-20-2021 12:41 - last edited on ‎04-24-2021 06:59 by Fitbit Moderator

Phone call notifications are being received but text or any other aren't 

 

 

Moderator edit: subject for clarity/label

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2 REPLIES 2

‎04-20-2021 23:43

‎04-20-2021 23:43

As its communicating did you correctly configure your notifications?

 

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Notifications

And verify the top 4 items are correctly defined.

Also visit

App notifications

and select any apps you want to hear from.

Author | ch, passion for improvement.

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‎04-24-2021 07:01

In response to Guy_

‎04-24-2021 07:01

Hello @Bobobones. Welcome to the community forums! @Guy_ It's nice to see you around and thanks for your input! 

 

Adding to what @Guy_ mentioned, I also recommend making sure that the Fitbit App is up to date. For more information, please check: 

How do I use the Fitbit app?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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