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Sense isn't turning back on

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‎02-09-2023 12:33 - last edited on ‎02-12-2023 14:28 by Fitbit Moderator

‎02-09-2023 12:33 - last edited on ‎02-12-2023 14:28 by Fitbit Moderator

It started vibrating like crazy, then the face turned off, and after charging it, it’s not tuning back on. What can I do? Thank you

 

Moderator Edit: Clarified subject

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‎02-12-2023 14:30 - last edited on ‎07-24-2023 10:13 by Fitbit Moderator

‎02-12-2023 14:30 - last edited on ‎07-24-2023 10:13 by Fitbit Moderator

Welcome to the forums, @pepelova.

I've moved your post to the Sense board so we can keep the forums organized. Thanks for the details and efforts while working on this matter. I went ahead to check your details and it seems you already have a case created with our Support team. I'm glad they're providing you with assistance, and please make sure to keep an open communication with them.

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‎02-12-2023 14:30 - last edited on ‎07-24-2023 10:13 by Fitbit Moderator

‎02-12-2023 14:30 - last edited on ‎07-24-2023 10:13 by Fitbit Moderator

Welcome to the forums, @pepelova.

I've moved your post to the Sense board so we can keep the forums organized. Thanks for the details and efforts while working on this matter. I went ahead to check your details and it seems you already have a case created with our Support team. I'm glad they're providing you with assistance, and please make sure to keep an open communication with them.

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0 Votes