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Sense not charging

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‎01-04-2023 18:42 - last edited on ‎01-06-2023 12:27 by Fitbit Moderator

‎01-04-2023 18:42 - last edited on ‎01-06-2023 12:27 by Fitbit Moderator

My watch is dead and will not charge. What do I do?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-04-2023 20:43

‎01-04-2023 20:43

Hi @JOCELYNGUIMOND  - this is often a charge cable or cleaning issue, see what to do in How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer

‎01-06-2023 12:29 - last edited on ‎05-15-2024 11:06 by Fitbit Moderator

In response to Guy_

‎01-06-2023 12:29 - last edited on ‎05-15-2024 11:06 by Fitbit Moderator

Welcome on board, @JOCELYNGUIMOND. @Guy_ Thanks for your help.

@JOCELYNGUIMOND I've moved your post to the Sense board so we can keep the forums organized. Thanks for letting us know about your watch and I noticed you already have a case created with our Support team. I'm glad they're providing you with assistance and I'd recommend keeping an open communication with them.

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