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Sense not getting text notifications

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‎07-22-2021 13:36

‎07-22-2021 13:36

I’ve been through the forums and have tried everything that has previously been suggested in a few threads. Restarted both devices, checked that all the settings are proper, etc. 

 

Anyone else have any suggestions for when all other options are exhausted? Thank you!

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‎07-22-2021 17:18

‎07-22-2021 17:18

Hello @SirGametime. Welcome to the community forums! 

 

Thank you for the information and for the steps you've followed prior to posting. At this time, I'd recommend making sure that you have followed all of the tips and recommendations from this help article: How do I get notifications from my phone on my Fitbit device?

 

If that doesn't work, I recommend reaching out to our Support Team for further assistance. Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal, so I recommend initiating a chat. Click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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