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Sense not receiving email notifications

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‎03-28-2021 12:33 - last edited on ‎03-29-2021 16:16 by

‎03-28-2021 12:33 - last edited on ‎03-29-2021 16:16 by

Tried resetting phone and sense still nothing works, phone is a Galaxy S8

 

 

Moderator edit: subject for clarity 

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‎03-29-2021 16:15 - last edited on ‎09-15-2024 07:34 by Fitbit Moderator

‎03-29-2021 16:15 - last edited on ‎09-15-2024 07:34 by Fitbit Moderator

Welcome to the Fitbit Community, @Scotvip.

Thanks for the details shared in your post and for already trying to resolve the issue. Usually a missing requirement is the cause and I recommend confirming if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? 

Please double check the steps to set up notifications and follow the troubleshooting tips in this help article: How do I get notifications from my phone on my Fitbit device?

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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