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Sense not receiving notifications

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‎07-04-2022 06:50 - last edited on ‎07-06-2022 15:12 by Fitbit Moderator

‎07-04-2022 06:50 - last edited on ‎07-06-2022 15:12 by Fitbit Moderator

Hi guys, 

 

Notifications are sketchy at best on my Note 10T Lite 5G - Miui 13. Android 12.

 

I seem to have to keep re-enabling the Notification service. I've disabled Battery Saver and set the Fitbit app to autostart. Is there anything else I can try? 

 

Thanks. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎07-06-2022 15:11

‎07-06-2022 15:11

Thank you for visiting the Fitbit Community, @slipd.

 

I’m sorry to hear that you are having difficulties to receive your notifications. Your time while dealing with this situation is highly appreciated.

 

To resolve issues with notifications, we recommend following these troubleshooting steps.

 

In addition, you can set up your Fitbit Sense as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1657145429500.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

If you see any error message please let us know.

 

Have a nice day.

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