Sense not receiving text notifications

[Lynn72182]

My phone shows sense paired but can not recieve texts. My phone keeps saying app needs to be installed and it is. I am getting so frustrated that this feature won't work. I have unpaired device and it takes many tries to pair again. I have reset my sense. Nothing works.

Moderator edit: subject for clarity 

[Guy_]

Here you can check the setup guide for notifications

The key issue is if your current watch data is appearing fine on the phone in the Fitbit App when you pull down to refresh, the watch and phone are working as they should, and it nothing to do with Bluetooth or pairing.

The problem is only with either the Notification setup in the Fitbit App or in the phone settings.

Find the Fitbit Notification setups

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Notifications

And verify the top 4 items are correctly defined.

Also

App notifications

and select any apps you want to hear from.

[Rich_Laue]

On what screen @Lynn72182 are you seeing the message to use the app? 

[Lynn72182]

On my phone a little message pops up on the bottom