Sense notifications

[JKetch625]

I've had my Sense for about a week. At first, all was fine, but now I'm not getting text notifications (or calendar, or anything). I've restarted my iPhone, my watch, checked all settings, etc, and nothing. Anything else to try?

[Rich_Laue · Accepted solution]

On the watch 

• Sleep mode off
• DND off

And look at help

[JKetch625]

OMG DND was on! I had no idea, thank you!!

[JKetch625]

Not getting notifications again and sleep mode and dnd are off...everything is set up and fine otherwise. My husband doesn't get his on his Versa, again all settings are fine. I find with every fitbit I've had I've had intermittent issues with notifications. So frustrating.

[Livburg]

I as well am having this same issue. DND is off and sleep mode off. What else could be causing this issue? 

[Amanczf]

I'm having the same issue too. Went through all the steps last week, eventually reinstalled the app and it worked for a few days. Getting the same notification again now. 

[Kat-Rose20]

Hope this helps. On your watch you will need to turn off “Do not Disturb” and “Sleep Mode”

On your Watch:

1. Go to Settings 

2. Scroll to Do Not Disturb & select off

3. then scroll to Sleep Mode & select off

Once this is done you will start getting the vibrations from calls and texts. (This will not affect your alarm settings. The alarm will still alert you & vibrate.) Also, make sure all notifications are turned on from your app. Plus, if you have an iPhone Go to Settings then Notifications. (Select the app for Phone and Messages and/or any other messenger) Make sure Allow Notifications is on and Show Previews is on Always. As well as Lock Screen, Notification Center, and Banner are all checked with a check mark. 

Hope this helps.