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Sense operation and sync problems

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‎11-13-2021 08:34

‎11-13-2021 08:34

My Sense will not track my sleep & health metrics, says it can't sync to app, and app functions in general are intermittently spotty.

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‎11-13-2021 09:28

‎11-13-2021 09:28

Hi @KellyMcKendree,

 

How long have you had the Sense? Some metrics require you to wear the device for a few days in order for them to work.

 

As far as the sync goes, have you cleared the Fitbit app cache on your phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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