07-16-2022 20:59 - edited 07-16-2022 21:00
07-16-2022 20:59 - edited 07-16-2022 21:00
This just started a few days ago. No texts, phone calls, and notifications I have set for certain apps. I’ve changed nothing. I’ve restarted both my iPhone 11 and the Sense..Everything looks fine on the iPhone as far as notifications being set correctly. Running IOS 15.5
Any help appreciated.
07-16-2022 23:21 - edited 07-16-2022 23:27
07-16-2022 23:21 - edited 07-16-2022 23:27
Hi @TonyMan.
One thing you can check that springs to mind is that your Sense isn't in DND or night time mode. You can check this by swiping to the screen left of the clock face made making sure DND and the moon icons aren't selected (should be grey like the other icons).
If that isn't the issue the next thing to try would be to log out and back into the Fitbit app on your phone. Failing that you only other option might be to reinstall the Fitbit app on your phone.
07-17-2022 10:14 - edited 07-17-2022 15:32
07-17-2022 10:14 - edited 07-17-2022 15:32
Thanks for the ideas. No I’m not in sleep mode or DND. For the heck of it I enabled then disabled them just to see it that jolts something. I’ll try the app stuff later today.
07-17-2022 15:38
07-17-2022 15:38
Looks like signing out and logging back into the app cleared it up.
Thank you for the help!
07-21-2022 07:09
07-21-2022 07:09
Well, that did not fix it. The next day notifications quit showing up. I next uninstalled the app and reinstalled it. Once again notifications quit showing up the next day. My next step is to contact Fitbit and se if they have a solution. Will post the results here.
07-21-2022 13:46
07-21-2022 13:46
I tried all that stuff and nothing. Also iPhone 11
07-22-2022 07:15
07-22-2022 07:15
I am having the same issue and can not figure it out. I have an android
07-22-2022 16:08
07-22-2022 16:08
I am also having this same issue. Currently on hold with customer service. Tried restarting and logging in and out and disconnecting and reconnecting all the things.
07-22-2022 16:09
07-22-2022 16:09
Same here too. So it's across the board on devices.
07-23-2022 02:31
07-23-2022 02:31
Same issues here
07-23-2022 13:13
07-23-2022 13:13
Ditto here. Started around the same time. Nothing has fixed jt.
07-24-2022 13:29
07-24-2022 13:29
Did they fix yours?
07-25-2022 06:06
07-25-2022 06:06