help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense sleeping heart rate not showing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2021 13:50 - last edited on ‎03-28-2021 19:02 by

‎03-27-2021 13:50 - last edited on ‎03-28-2021 19:02 by

My premium subscription had automatically Renewed but i can no longer view sleep data such as heart rare. For me the most important info. Subscription renewed in the App Store 

what can i do? 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-28-2021 19:01 - last edited on ‎09-15-2024 09:08 by Fitbit Moderator

‎03-28-2021 19:01 - last edited on ‎09-15-2024 09:08 by Fitbit Moderator

Welcome to the Fitbit Community, @Verwilstve.

Thank you for sharing the details of the issue you’re experiencing. I understand how you are feeling and would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. I appreciate your patience and look forward to getting you back on track. Please keep an eye on this thread for updates. 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes