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Sense steps innaccurate

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‎02-26-2025 12:35

‎02-26-2025 12:35

Hopefully google will fix this steps problem soon as it appears a lot of people are in the same situation as myself which at least we know now to just wait n see when it gets fixed 

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‎02-28-2025 11:02 - edited ‎02-28-2025 11:02

‎02-28-2025 11:02 - edited ‎02-28-2025 11:02

Hi there @GP17!

It's great to see you here in the Fitbit Community!

Thank you so much for informing us about the situation of the inaccurate steps between the Fitbit app and the Fitbit Sense.

We have informed our team about this problem and they are aware and working on it. I'll let you know as soon as possible when we get an answer about the solution. I want to thank you for your patience and for your help reporting it too. 

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‎02-28-2025 13:48

In response to FatimaFitbit

‎02-28-2025 13:48

Thank you hoping Fitbit can rectify this situation in a timely manner as
it seems to be effecting a lot of us who purchased our watches to help our
daily fitness level by monitoring our steps
Regards Gail
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