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Sense stopped recording my HRV

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‎09-28-2021 09:35 - last edited on ‎09-28-2021 16:09 by Fitbit Moderator

‎09-28-2021 09:35 - last edited on ‎09-28-2021 16:09 by Fitbit Moderator

My Sense has not recorded HRV for 8 days and before that it was occassional.

I cannot see a setting that needs to be changed.

What is preventing it from calculating and reporting HRV?

 

Moderator Edit: Clarified subject

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‎09-28-2021 16:13 - edited ‎08-11-2023 04:54

‎09-28-2021 16:13 - edited ‎08-11-2023 04:54

Hi there, @GDMCO. Welcome to the Community Forums. 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

For help with your Fitbit device and services, see help.fitbit.com

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-28-2021 16:13 - edited ‎08-11-2023 04:54

‎09-28-2021 16:13 - edited ‎08-11-2023 04:54

Hi there, @GDMCO. Welcome to the Community Forums. 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

For help with your Fitbit device and services, see help.fitbit.com

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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