help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense stopped working properly after 8 months

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2023 10:51 - last edited on ‎02-07-2023 11:48 by Fitbit Moderator

‎02-06-2023 10:51 - last edited on ‎02-07-2023 11:48 by Fitbit Moderator

I got my Sense almost 8 months ago, and at first, I was so happy with it, everything worked fine.

Now the battery lasts maybe 48hrs (if I am lucky), notifications are not showing up, it stopped tracking my activity accurately and even the sleep tracking is messed up.

Any suggestions?

I tried to reset it, get it to completely finish battery life and recharged it, not sure what else to do...

Could this be an issue because I switched my phone from android to ios?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎02-06-2023 12:21

‎02-06-2023 12:21

Hi @Gf91 - 48 hours is about right if you have Snore detection and SpO2 tracker installed, see more How to resolve the Major issues causing short battery life. 

 

Syncing could be an issue - make sure to remove the Sense Bluetooth entries from the old phone - also try if turning off Bluetooth [which stops any syncing problems using up battery] and see if that is an issue.

Author | ch, passion for improvement.

Best Answer
0 Votes