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Sense stopped working

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‎02-21-2022 10:24

‎02-21-2022 10:24

Has anyone had issues with their Sense not charging and connecting?  My Sense is a year and 2 months old and out of warranty and has completely stopped working. I have done everything that support has provided and nothing has worked.  Fitbit has been no help and only offered a measly discount for a new one. 

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‎02-21-2022 11:07

‎02-21-2022 11:07

Hi @GolfGirl10  -  if your watch isn't working it may just be flat.

It could be the 4 contacts on the back need cleaning or commonly there is a fault with the charger which can be bought online. see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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‎02-22-2022 07:50

‎02-22-2022 07:50

I received the same "Discount" offer. Needless to say, my next purchase won't be a Fitbit. 

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