Sense stuck on instructions to purchase clock face

[SandyGalNZ]

I purchased a third party clock face and now the screen with the instructions and code is overriding everything. I have done a reset and the face I purchased comes up. Within a minute that notification reapoers and overides any coock face. Have reset several times. Same result. This along with the other issues 

Moderator Edit: Clarified subject

[DramaQueenDiva]

Hi @SandyGalNZ,

Have you tried changing the clock face in the Clock Face Gallery on the Fitbit app?  Turn your BT ON and go to your Account Settings.  You should find a tile there that says "Clocks".  Tap it and find a new Clock Face to switch to and then switch back to your old one.

I've heard that doing this helps with a lot of bugs with clock faces. so it may be worth a shot!

[LizzyFitbit]

@SandyGalNZ Welcome to the Community. @DramaQueenDiva Thanks for your great help!

@SandyGalNZ Thanks for the details provided and for every step tried prior to posting. I'm sorry your Sense keep showing that screen and if you've not done so, please give a try to the suggestions shared by @DramaQueenDiva. Additionally, I'd recommend getting in touch with the developer so they can provide you with more assistance. You'll find their contact details in the clock face description in the Fitbit app.

Hope this helps.