help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense will not turn on after swiming

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2022 14:26

‎05-07-2022 14:26

I set my Fit Bit Sense to swim in exercise mode to track my lap swim. After I finished my swim, my Fit Bit was off. I cannot get it to turn on. I have been trying for 5 days to turn it on. Advice? 

Best Answer
0 Votes
1 REPLY 1

‎05-07-2022 14:31

‎05-07-2022 14:31

Have you tried charging it?

if so you may have a compromised seal and water got in. Is it under warranty 1 yr or 2 year depending on location. Contact support. 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
Best Answer
0 Votes