12-18-2022
15:51
- last edited on
12-19-2022
11:41
by
MarreFitbit
12-18-2022
15:51
- last edited on
12-19-2022
11:41
by
MarreFitbit
Replace charging cable for my year old Fitbit sense....charged it last week with the new cable and now today.....when the battery was at about 18 percent....put it on the new charging cable which is plugged into a power strip plugged into a regular wall outlet. What could be wrong? I even cleaned the back of the sense before I put it on the charging cable.
Moderator Edit: Clarified subject
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @JeffOland - is it possible that the new cable has failed already? See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
Author | ch, passion for improvement.
Best AnswerI put my Fitbit sense on the charger this morning when it’s 6%. It’s now at 0% and won’t charge. I’m so frustrated by this! I understand where you are coming from. I believe Fitbit had a design flaw when they put the charger ports on the same side as the sensors.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@PonyRunner007 - as it's not charging see the link I posted before yours on how to resolve it.
Author | ch, passion for improvement.
Best Answer