06-06-2023
04:16
- last edited on
06-06-2023
07:03
by
MarreFitbit
06-06-2023
04:16
- last edited on
06-06-2023
07:03
by
MarreFitbit
About six months ago my Sense watched stopped receiving text and email notifications, but it still receives calls. I have uninstalled and reinstalled the app, multiple times. I have reset the watch multiple times and reconnected it to my phone (Google Pixel 6) multiple times. I have verified all of the permission setting on my phone as well but with no resolution.
Moderator Edit: Clarified subject
06-06-2023 07:13
06-06-2023 07:13
Hi here, @SunsetRunner. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out.
In addition to the steps you've done, please try the following in the order listed:
With the steps above, what I want you to do is to pair your Sense first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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