help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-09-2023 12:34 - last edited on ‎09-14-2023 07:16 by Fitbit Moderator

‎09-09-2023 12:34 - last edited on ‎09-14-2023 07:16 by Fitbit Moderator

Went to charge fitbit sense, displayed 0% in red then nothing, charged and it vibrated now nothing. No display, vibration, no lights on back.checked plugs, outlets apps, nothing 

removed from app not cannot reconnect.

please advise


Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎09-09-2023 19:45

‎09-09-2023 19:45

Hi @Fergy5 - the watch may have developed a fault but first follow the instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer
0 Votes

‎09-15-2023 05:27

In response to Guy_

‎09-15-2023 05:27

Developed a fault?

Best Answer
0 Votes