11-28-2022 18:56 - edited 11-28-2022 19:05
11-28-2022 18:56 - edited 11-28-2022 19:05
My wifes sense stopped sending data to here phone as of Saterday 11/26/22. Sat, Sunday and today shows no data chart on the phone after syncing. I deleted and reset the account, I also deleted and redownloaded the phone app. Didn't help. It has been working for more than 6 months.
11-28-2022 19:43
11-28-2022 19:43
Hi @larrylwill12 - generally a restart of the phone and watch will resolve the problem of not syncing which is necessary to see the data in the app.
Author | ch, passion for improvement.
11-29-2022 00:02
11-29-2022 00:02
Maybe you missed this sentence.
hows no data chart on the phone after syncing
Syncing is NOT the problem. I also restarted the phone and watch.
But thanks.
11-29-2022 00:18
11-29-2022 00:18
@larrylwill12 - for problems with the Fitbit App, if you have Android, logout of the app, clear the storage cache and force stop it (press and hold the Fitbit App launch icon on the phone, and select App info, may be a shortcut to access it).
Then login and sync again. It may cure the missing chart.
Author | ch, passion for improvement.