12-27-2020
04:11
- last edited on
11-25-2024
10:45
by
EstuardoFitbit
12-27-2020
04:11
- last edited on
11-25-2024
10:45
by
EstuardoFitbit
Hi, I subscribe to Fitbit premium and have set up my Sense to track my sleep. It was working fine until this morning. I woke up to find it had tracked my sleep but not any of the stages nor the final sleep score.
I haven't altered the fit on my wrist and the device seems to be syncing fine in all other respects. Please can you help?
Thanks,
Nick
12-27-2020 04:15
12-27-2020 04:15
It tracks sleeps with details if its duration is 3 hours or more, otherwise it doesn't
Author | ch, passion for improvement.
12-27-2020 06:22
12-27-2020 06:22
Hey Guy, I slept for over 7 hours (and it tracked the hours, just not the stages or the score).
12-27-2020 06:34
12-27-2020 06:34
Are you fully synced?
How did your heart rate do during the sleep period?
Did it give you a sleep score?
Were you awake for any length of time during the 7 hours?
Do you get the 3 premium sub tiles when you click on your sleep?
Look for anomalies in Restoration tile and Time asleep tile.
Author | ch, passion for improvement.